What are the technical specs?
You can view the technical specifications here.
Do I need to download an app?
Many features of the Doppler requires Wi-Fi to function so the Doppler must connect to your Wi-Fi network. The phone app is required to initially configure your Doppler and connect it to the internet. After that the app is not necessary and can be deleted from your phone if you’d prefer! Learn about the app here: https://sandmanclocks.com/pages/doppler-app
How do I order the USB-C ports?
When you pre-order the Doppler you can select the USB-C option, which has 3 USB-C ports and 3 USB-A ports.That is available here: https://sandmanclocks.com/products/sandman-doppler
We are currently only offering USB-C in Blackout and Moon Grey. If you have already ordered your Doppler and would like to upgrade, or want USB-C on a different color please email our support team.
What else can I buy with the Doppler?
You can order extra things, like shirts, charging cables, and the original Sandman Clock which will all ship out before the Doppler.
What if the power goes out?
The Sandman Doppler features an internal rechargeable battery backup so when the power in your house goes out the Doppler’s alarm will still go off. There is no battery for you to install or replace!
But I want one now!
We do too! We would love to be able to ship your Doppler tomorrow, but sadly they aren't ready yet. We have to finish up the software. Make sure to check out the Original Sandman Clock if you're impatient!
What about 24 hour time?
Of course! The Doppler can display the time in either 12 or 24-hour format.
What if I live in Europe?
The Doppler features a dual voltage power supply. This means it will work worldwide of 110 or 220-volt power. We will supply the proper plug for your country as well. Just plug in the Doppler and it will work!
When will the Doppler ship?
We are currently scheduled for the Doppler to ship in Q3 2020. Please check out our update site for more details.
What about Quick-Charge?
The Doppler does not feature Quick-Charge. We wanted to go with a universal format and Quick-Charge hasn't and won't be universally adopted. Your Quick-Charge compatible phone will still charge fine (and at high-speed) it just won't be as fast as some other chargers. Usually, the Doppler is used to charge your phone overnight so you'll still have plenty of charge!
Is the Doppler always listening to me?
A few seconds of what is picked up by the microphones will be analyzed by the Doppler and discarded permanently unless the wake word “Alexa” is detected. The Doppler never saves anything it hears permanently. Also, nothing is transmitted unless a wake word is detected. When you say “Alexa”, your command is sent to Amazon's servers via a secure connection and a response is sent back securely. If Alexa is turned off or if the mute button is pressed, nothing is listening, and nothing will be stored or analyzed.
What about Google Assistant?
We are looking into adding Google Assistant and building it into the Doppler. Stay tuned!
What about Airplay/Google cast?
We are looking into building this streaming functionality into the Doppler. It's an awesome idea!
How do I listen to FM radio?
The Doppler doesn't have a true FM radio inside, but you'll be able to listen to many FM radio stations via apps like Tunein and iHeart radio.
Why is it so cheap?
At Palo Alto Innovation we believe a product can only be truly great if it is accessible to a great number of people. It is this philosophy that has led us to put as many features as we can into the Doppler while still keeping the price very reasonable.
Why is it so expensive?
First off, we are sorry you think that it's too expensive! We tried to deliver the best possible value for you and have failed. We think the price is very reasonable especially considering all of the other devices the Doppler can replace.
Will it blind me in the middle of the night?
Absolutely not! The Doppler will automatically dim at night and the user can adjust how dim it gets. It can even be set to have the display off completely so you can sleep in total darkness.
Does it have multiple alarms?
Yes, the Doppler can store multiple alarms which are managed by the App. Additional alarms can also be set via Alexa.